COTA is a leading provider of technology solutions for carriers and MVNOs that bring open market smartphone support for customization over-the-air and customer engagement solutions.
Customer Journey
- Boost service adoption with on-boarding message
- Increase penetration of your customer care app
- Increase ARPU with your Apps
- Remind users of your services and products to get real engagement
- Reduce churn provisioning for all carrier settings set up scenarios
- Customize and/or update roaming parameters
After the customer onboarding process a typical customer forgets about the carrier. Boost service adoption and increase consumption by promoting your own Apps to reduce churn.
Increase customer lifetime value through automated and context-aware engagement. Never miss the most valuable time to engage customers via continuous and automated processes.
Obtain full access & visibility to your open market devices real-time data consolidated in one place, including real-time SIM activations, App installations and uninstall rates.
Based on market leading device identification data and a complete set of certified over-the-air settings library, COTA handles all handset setup scenarios. Never miss a revenue opportunity again by optimizing your carrier setting process!
We are excited to announce that Imox has been acquired by DigitalReef.